Returns & Exchange Policy

Returns & Exchange Policy

At Flan Adhimkana, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

🛍️ Eligibility for Returns

• You may request a return within 7 days of receiving your order.
• The item must be unused, unwashed, and in the same condition that you received it.
• The product must be returned in its original packaging, with all tags intact.

🔁 Items Not Eligible for Return

• Personalized or custom-made items.
• Products that are damaged due to misuse or negligence.
• Items returned after 7 days of delivery.

💸 Refunds

• Once we receive and inspect your returned item, we will notify you of the status.
• If approved, your refund will be processed within 5-7 business days to your original payment method.
• Shipping charges are non-refundable.

🔄 Exchanges

• We only replace items if they are defective or damaged.
• If you need to exchange an item, please contact us at [your email or contact form].

📦 Return Shipping

• Customers are responsible for the return shipping costs unless the item was defective or incorrect.

📞 Need Help?

If you have any questions or concerns about your return, feel free to contact our support team at [support@flanadhimkana.com] or call us at [insert phone number].